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Alleged Inappropriate Passenger Treatment Leads to Aer Lingus Compensation Claim

Posted: April 17th, 2020

In the United States a passenger who was travelling on Aer Lingus is alleging that she was injured and mistreated in an incident that occurred just prior to departure and has filed a legal action in relation to this.

In the lawsuit that was submitted Mary Oshana claims that Aer Lingus flight crew physically removed her, using force, from the cabin toilet and dragged her back to the assigned seat while her pants remained below her knees while her buttocks and genitalia were visible to the people on the flight. In addition to this she states that she sustained a hip injury.

A resident of Skokie IL, Ms Oshana, claims she was dealt with “unreasonably, carelessly, and negligently” by Aer Lingus flight crew. Due to this a complaint was filed in District Court for the Northern District of Illinois in connection with the events that took place just before a flight from Chicago to Dublin took off on April 26, 2018.

The claim says that, as it taxied from the departure gate at O’Hare International Airport, the flight came a halt and stood in place on the tarmac for around 30 minutes prior to moving to the runway for take-off. Ms Oshana, during this delay, went to use the toilet. She claims that, 20 seconds after entering the toilet, she became aware that one or more individuals were banging on the door.

These individuals advised here that she must return to her assigned seat. She told these people that she would do as they wished “in just a minute”
as she was seated on the toilet with her pants down.

The claims says that two Aer Lingus flight attendants “broke through the lavatory door, pulled her up by her arms, dragged her to her seat while her pants were underneath her knees, and flung her with considerable force into the armrest and seat. Due to this physical action, Ms Oshana says she sustained “pain and bruising in her hip, thighs and buttocks.”

Ms Oshana’s legal team allege that the incident falls under the terms of the Montreal Convention, a treaty agreed in relation to damages for victims of incidents on airlines. Aer Lingus have not released any statement in connection with the series of events that are listed in the claim submitted.

The personal injury hearing is pencilled in to be heard at a siting during June this year.

Categories: Flight Delay Compensation, Personal Injury Compensation

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